FAQ

How long does production take?All our products are made to order. Production typically takes 1–3 business days. Once your order is ready, it will be shipped via express delivery.

How long does shipping take to the USA?
We offer fast worldwide express shipping. Delivery to the USA usually takes 2–5 business days after dispatch. Please note that courier or customs delays may occur and are beyond our control.

Do I have to pay customs duties or extra fees?
No. We ship all orders with Delivery Duty Paid (DDP). This means all import duties and taxes are already covered, so you won’t face any surprise fees upon delivery.

What if my order arrives damaged?
If your order arrives damaged, please open the package carefully, take clear photos of both the item and packaging, and send them to support@wallswitharts.com within 48 hours of delivery. We’ll review your claim and provide a replacement or refund promptly.

Can I return or exchange my order?
Yes. We offer a 30-day return policy. If you’re not fully satisfied, you can return your product within 30 days of delivery for a full refund, provided it’s in its original condition and packaging.

What materials are used in your products?
Our Glass Wall Arts, Mirrors, and Splashbacks are made with 4 mm tempered glass for durability and safety. Each design is UV-printed directly on the back of the glass for long-lasting, vibrant colors.

Are the colors fade-resistant?
Yes, thanks to advanced UV printing technology, our glass prints maintain their brightness and color quality for over 10 years without fading.

How do I clean my glass wall art or mirror?
Simply wipe with a soft microfiber cloth and a mild glass cleaner or soap solution. Avoid harsh chemicals or abrasive pads to keep the glass surface scratch-free.

Can I use glass splashbacks behind my stove?
Absolutely. Our tempered glass kitchen splashbacks are heat and moisture resistant, making them a safe and practical choice for cooking areas.

Do you offer custom sizes or personalized designs?
Yes. In our Personalized collection, you can upload your own photos, quotes, or request custom dimensions. We’ll craft bespoke glass wall art, mirrors, or splashbacks that perfectly match your space.

Do you offer wholesale options?
Yes, we offer wholesale glass wall art, mirrors, and kitchen splashbacks at competitive prices with reliable worldwide express delivery. Contact us to discuss your business needs.

How can I join the Affiliate Program?
Our Affiliate Program allows you to earn commissions by sharing WallswithArts premium glass decor with your audience. Reach out to apply.

How do I request custom sizes or wholesale pricing?
Simply visit our Inquiries Page and select Wholesale, Custom Size, or Custom Design. Fill out the form, and our team will get back to you quickly.

How do I contact WallswithArts?
You can fill out the contact form on our Contact Page or email us directly at support@wallswitharts.com. Our team will respond as soon as possible.